Federal Tax Ombudsman of Pakistan

RCCI President Mr. Usman Shaukat, along with Group Leader Mr. Sohail Altaf, met with Federal Tax Ombudsman Mr. Zafar-ul-Haq Hijazi to discuss the concerns and expectations of the business community regarding the tax system.
The meeting emphasized the importance of taxpayer rights, transparency, and a fair, business-friendly environment to strengthen economic growth and confidence.

Our Intern Jahan Khan part of the Rome Ombudsman Conference management team.

Mr. Almas Ali Jovindah, Advisor Legal, attending the UN working group meeting of International Ombudsman Institute, as the member.

The Federal Tax Ombudsman Secretariat hosted the 32nd meeting of the Forum of Pakistan Ombudsman at the FTO Secretariat, Islamabad.

The meeting was presided over by the Honourable Federal Ombudsman of Pakistan, Mr Naveed Kamran Baloch, while the session was coordinated by Mr Almas Ali Jovindah, Executive Secretary of the Forum of Pakistan Ombudsman and Advisor Legal to the Federal Tax Ombudsman. Honourable Ms Fauzia Viqar, Federal Ombudsperson for Protection against Harassment (FOSPAH), also attended the meeting.

Representatives from Ombudsman and Ombudsperson institutions of Khyber Pakhtunkhwa, Azad Jammu and Kashmir, Punjab, Balochistan, and Sindh actively participated in the session.

The meeting focused on discussions regarding the byelaws of the Forum of Pakistan Ombudsman, proposed amendments, and measures aimed at strengthening institutional coordination and enhancing the collective effectiveness of ombudsman institutions across Pakistan. Participants also exchanged views on improving grievance redressal mechanisms, public outreach, and inter institutional collaboration to further promote administrative justice, transparency, and citizen centric governance.

The session reaffirmed the shared commitment of Pakistan’s ombudsman institutions towards strengthening accountability and ensuring accessible and effective relief for the public through enhanced cooperation and institutional engagement.

Applications are now open for the Federal Tax Ombudsman Campus Ambassador Programme 2026.

Students from universities and higher education institutions across Pakistan are invited to apply and become part of FTO’s national youth outreach network.

Selected Campus Ambassadors will represent FTO in their respective institutions, promote awareness about taxpayer rights, support outreach activities and contribute to student-led awareness initiatives.

The appointment will be for a period of one year from the date of appointment.

Deadline to Apply: 11 May 2026
Apply Here: https://forms.gle/qmLb3xeHG6yKEQfP7

Be part of a meaningful youth initiative promoting awareness, accountability and public service.

Celebrating a journey of impact learning and leadership ✨
The Federal Tax Ombudsman’s Campus Ambassador Programme 2025 officially comes to a close marking months of dedication, outreach, and youth driven change across Pakistan 🇵🇰
From awareness sessions and research contributions to digital campaigns and moot court simulations, our ambassadors played a vital role in promoting taxpayer rights and administrative justice 📚⚖️
Grateful for the passion, commitment, and energy of all 39 ambassadors who made this initiative a success. The journey doesn’t end here it evolves into a growing network of informed and empowered youth 💫

Dr. Najma Afzal Khan Provincial Ombudsperson Punjab called on the Federal Tax Ombudsman Zafar Hijazi at FTO Secretariat Islamabad.
The discussion focused on strengthening Ombudsman Institutions in Pakistan and enhancing institutional collaborations.

Mr. Zafar Hijazi Federal Tax Ombudsman of Pakistan addressed the online meeting of Asian Ombudsman Association.

Honorable Federal Ombudsman Mr. Naveed Kamran
 Baloch paid a courtesy call on Honorable Federal Tax Ombudsman Mr. Zafar Hijazi, and the two reaffirmed their shared resolve to strengthen the effectiveness of Pakistan’s ombudsmen institutions.