Condominium Management Regulatory Authority of Ontario

The CMRAO was established under the Condominium Management Services Act to protect condo consumers by setting standards and enforcing mandatory licensing of condo managers and management provider businesses. Learn more: cmrao.ca/organization

Whether you are a condominium manager, owner, or resident, the CMRAO can answer any questions you have related to our processes and role in the sector. Contact us by email or phone: cmrao.ca/contact

The CMRAO will be closed on Monday, May 18, for Victoria Day. Regular business hours will resume on Tuesday, May 19, at 9 a.m.

The CMRAO investigates complaints about condo managers and management companies who may have failed to meet their legal, contractual, or ethical obligations. This includes issues like financial impropriety, privacy breaches, operating without a licence, and violating other provisions of the CMSA. Learn about the types of complaints we can address here: cmrao.ca/complaints-process

Condo managers arrange for seasonal cooling/heating switchovers with direction from the condo's board of directors. Learn more: cmrao.ca/newsroom/blog/switching-between-heating-and-cooling-whats-involved-with-hvac-systems

May is Mental Health Awareness Month.

In condo communities across Ontario, mental health and well-being matters for everyone, including condo managers. This May, learn how you can manage your mental health. Learn more: cmrao.ca/resources/condominium-managers-and-mental-health-resources

Our office will be closed on Friday, April 3, for Good Friday. Regular business hours will resume on Monday, April 6, at 9 a.m.