Tenants Advice

Is your damp, cracks or repair issue getting worse?

You don’t have to keep chasing alone. Tenants Advice can help raise repair reports, explain your rights and support you with taking the next step.

Call our team today on 0800 098 2791 or send us a message.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority (FRN 837714). We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Damp and mould isn’t just an inconvenience — it can seriously affect how people feel in their own homes.

According to the Mouldy Nation Report 2025, 63% of tenants experienced worsened health conditions due to damp and mould.

If you’re living with damp, mould or outstanding repairs in your social housing property, don’t keep chasing alone.

Call Tenants Advice today on 0800 098 2791.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority (FRN 837714). We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Damp? Mould? Leaks? Cracks? Broken windows?

If your social landlord has been delaying repairs, it might be time to take action. You deserve a home that’s safe, warm and fit to live in.

Speak to Tenants Advice today on 0800 098 2791.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority (FRN 837714). We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

37% of tenants said mould was so bad they had to leave their home.

No one should feel forced out of their home because damp and mould has been ignored.

If you’re living in a council or housing association property with damp, mould, leaks, cracks or outstanding repairs, we may be able to help.

Call us today on 0800 098 2791 or send us a message.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Between 2019 and 2024, there were 16,098 complaints about damp and mould in social housing.

Behind every complaint is someone living with a problem that should have been taken seriously.

If you have reported damp, mould or repair issues to your council or housing association and they still haven’t been properly fixed, you may be able to get support.

Call 0800 098 2791 or DM us today.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

“The damp in my flat is getting worse.”

If that sounds familiar, don’t leave it until the problem becomes unmanageable.

Poor housing conditions can become a health risk, especially when damp, mould, leaks or repairs are repeatedly ignored.

If you live in social housing and your council or housing association has failed to fix the issue, Tenants Advice may be able to help.

Call 0800 098 2791 or send us a message today.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Repairs should not be left sitting on a calendar with no action.

Damp, mould, leaks, cracks and delays can all make your home harder to live in, especially when you’ve already reported the issue.

If your council or housing association knows about the problem but repairs are still outstanding, keep a record of everything and get advice.

Call 0800 098 2791 or send us a message today.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Did you know 1 in 3 tenants were blamed for mould issues in their home?

Damp and mould should not be ignored, especially when it starts affecting your health or making your home unsafe.

If you live in social housing and you have reported damp, mould, leaks or other repairs to your council or housing association but nothing has been properly fixed, you may be able to get support.

Keep evidence of the issue, including photos, emails, repair reports and dates you contacted your landlord.

Outstanding repairs in your home?

Call us today on 0800 098 2791 or send us a message.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

As the weather starts to warm up, cracks in your home can become more noticeable.

Some cracks may be minor, but others could point to bigger issues such as movement, subsidence, leaks, or structural defects.

If you live in social housing and you’ve reported cracks or repair issues to your council or housing association, but nothing has been properly fixed, it’s important to keep a record.

Take photos, save emails, note dates, and keep reporting the issue.

Your home should be safe, secure, and properly maintained.

Concerned about cracks or ongoing repairs?

Call Tenants Advice today on 0800 098 2791 or send us a message.

Tenants Advice is a claims management company. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim for free yourself or by contacting the Housing Ombudsman Service. Authorised and regulated by the Financial Conduct Authority FRN 837714.