AICR UK

🥂 What a fantastic evening!

Thank you to everyone who joined us at our AICR UK Summertime Gathering at The Athenaeum Hotel & Residences.

From reconnecting with familiar faces to meeting new hospitality professionals, the evening was filled with great conversations, laughter, and valuable networking opportunities.

A huge thank you to our event sponsors, The Right Balance⁠, whose support helped make the evening such a success.

Swipe through to see some of our favourite moments from the event 📸

We can’t wait to welcome you to the next AICR UK gathering!

SPONSOR SPOTLIGHT 📣
Right Balance has been sponsoring the AICR UK since 2018. They try to join every event and get actively involved in the Receptionist of the Year & World’s Best Receptionist competitions.
They are proud to sponsor our next gathering on 8th June at Athenaeum Hotel and Residences – a hotel which they are very familiar with, as they support their Reservations, Front Office and F&B teams in their sales efforts.
The Right Balance helps hotels across all their revenue generating departments to increase sales, enhance guest experiences and boost the team’s skills & motivation. Their Front Desk Upsell program includes onsite consulting, tailored training, personalised coaching and regular follow-up.
In times of lower than usual occupancy levels, it’s more vital than ever to make the most out of the availability and every opportunity. Together we will bounce back – again!

SPONSOR SPOTLIGHT 📣
Meet Lina - the founder of Maison Ameirro.

Her passion for perfumery found its way into luxury hospitality through something rather unexpected… fragrance for vacuums.

Yes, really!

Imagine fine fragrance being diffused into a space by housekeeping while vacuuming.

Its not another scented or cleaning product. It is fine fragrance — created with master perfumers in Grasse (the heart of French perfumery) — infused into a natural fiber designed specifically for luxury hotels.

The idea was simple — to bring the passion for perfumery into an unexpected part of hospitality: housekeeping!

To create a more refined scent experience within hotel spaces, without harsh synthetic smells or overpowering room sprays.

Because luxury is also sensory.

“We are delighted to join AICR UK as a sponsor and look forward to connecting with people who share the same passion for exceptional guest experience.”

40th Anniversary Celebration in Edinburgh

Join us for two exciting days in Edinburgh as we celebrate 40 incredible years of AICR UK

This year marks the 40th anniversary of our AICR UK. To celebrate this, we are thrilled to invite you to a two-day AICR gathering in Edinburgh from Monday, 21st September to Tuesday, 22nd September, with an overnight stay at the beautiful W Edinburgh 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Summertime at The Athenaeum

Join us for an evening at the timeless classic overlooking Green Park

Sponsored by our dear friends at The Right Balance, we are delighted to invite you to our AICR gathering on Monday, 8th June, at The Athenaeum Hotel & Residences.

✨ About the Venue:

Right opposite Green Park, where celebrities once edited films, and where walls turned from Gentlemen’s Club to residence since the 1850s, The Athenaeum Hotel & Residences is where guests find comfort and calm in the heart of Mayfair. Their 164 rooms, suites and townhouse residences offer space to breathe in the heart of Mayfair, blending Art Deco elegance with contemporary London design.

👔 Dress Code: Business Casual

🎟 Registration & Guest Information:

All members must register in advance. Attendance is complimentary for members. Each member may bring one guest, subject to a £25 supplement. Guest Tickets must be purchased in advance and are not sold at the door. If you are not able to join us anymore, please cancel your ticket or let us know at least two days before the event; otherwise, your member ticket will be subject to a £10 no-show fee.

📩 For any inquiries, please reach out to [email protected] or connect with us via our social media pages.

We look forward to seeing you soon!

Introducing our new Committee Member 🎉

Meet Andrea Balsamo, who joins the AICR UK Committee as our new Membership Coordinator.

Andrea is currently Assistant Front of House Manager at Pan Pacific London 🏨✨

With a people-first approach and a sharp eye for detail, Andrea is passionate about delivering exceptional guest experiences while fostering high-performing, cohesive teams 🤝

Outside of work, he is a true foodie and loves travelling , discovering hidden city gems and spending quality time with friends and family 🫶🏼

As Membership Coordinator, Andrea plays a pivotal role in driving the growth and engagement of our membership base. He is responsible for developing and implementing strategies to attract new members, retain existing ones, and enhance their overall experience within the association. 📈

We are thrilled to have you join us. Welcome to the team, Andrea! 🎊🙌

Introducing our new Committee Member 🎉

We are delighted to welcome Dov Diamond to the AICR UK Committee as our new Treasurer.

Dov is currently the Front of House Manager at Pennyhill Park and brings a wealth of hospitality experience to the role 🏨✨

Outside of work, Dov enjoys travelling and discovering new foods. His hobbies include football, golf and rugby ⚽️⛳️🏉

As Treasurer, Dov will oversee the association’s financial activities and resources, helping to ensure financial stability, transparency and strong financial management throughout the year 📊

We are excited to have you on board. Welcome to the team, Dov! 👏🎊

What a wonderful evening at the Chancery Rosewood last night ✨

So lovely to see so many of you there, such a special atmosphere all round. A huge thank you to our incredible sponsors from for 21 years of continued support in making events like this possible.

And of course, thank you to the amazing team at the Chancery Rosewood for looking after us so beautifully, what a stunning setting.

A night to remember 🥂

Save the date 📅
Join us on April 27th for our next event.
Invitations will be sent soon, stay tuned! 🐣