BBB Los Angeles-Silicon Valley

Summer projects are in full swing. Roofs, decks, AC repairs, renovations. And along with them, contractor scams.

Swipe through for the 4 questions every consumer should ask BEFORE signing a contract.

The contractors who hesitate on any of these are the ones to avoid.

Search a contractor on bbb.org before you hire them. It takes 60 seconds and could save you thousands.

Save this carousel for the next project.

Not Every Business Qualifies for BBB Accreditation. Here's Why It Matters.

BBB Accreditation isn't a sticker you buy. It's a standard you have to meet.

Before a business earns the seal, they're vetted for honesty in advertising, transparency in their practices, and a real commitment to resolving customer concerns. They're fingerprinted. They're held accountable. And they keep meeting those standards every single year.

That's why the seal matters. Not because of the logo, but because of what stands behind it.

When you see BBB Accredited next to a business name, you know someone has already done the homework for you.

Looking to grow your business on a foundation of trust? Start at bbb.org/get-accredited

Some of the best lessons don’t come from books. They come from watching someone lead by example.

Work hard. Keep your word. Do the right thing even when nobody’s watching.

This Father’s Day, we celebrate the dads, mentors, and father figures who taught us the value of trust, responsibility, and integrity.

💙 Happy Father’s Day from BBB.

Congratulations to Kiwi Motors, Inc. on 31 years of BBB Accreditation!

Since June 15, 1994, this Newhall, CA shop has upheld the BBB Standards for Trust while servicing foreign and domestic vehicles for the Santa Clarita Valley community.

Kiwi Motors specializes in foreign auto repair and has built a reputation for honest diagnostics, transparent pricing, and the kind of service that turns first-time customers into longtime regulars.

31 years of accreditation says something ads can't: they've been doing it the right way for decades.

Learn more at kiwimotors.net or visit their BBB profile at bbb.org/us/ca/newhall/profile/foreign-auto-repair/kiwi-motors-inc-1216-13010680

Visit kiwimotors.net

Father's Day comes with the usual gifts. Ties. Grilling tools. Another mug.

Here's a different idea: help him stay one step ahead of the scams targeting people his age.

Older adults are the #1 target for phone scams, fake tech support calls, and 'your account has been compromised' texts. Scammers count on respect, urgency, and the assumption that any official-sounding voice is legit.

This Father's Day, sit down with Dad and walk him through:

How to spot a fake IRS, Medicare, or Social Security call. Why no real agency will ever ask for gift cards or wire transfers. How to use BBB Scam Tracker at bbb.org/scamtracker to check anything that feels off.

Best gift you can give him? Confidence that he won't get caught off guard.

If Someone Demands Payment in Gift Cards, It's a Scam. Let's repeat that for the people in the back.

If anyone asks you to pay them in gift cards, it's a scam. Every time. No exceptions.

Real businesses don't ask for gift cards. The IRS doesn't. Utility companies don't. Tech support doesn't. Police don't. Your boss doesn't.

If you're being told to buy gift cards and read the numbers off the back: hang up, walk away, don't pay.

And if you've already been targeted, report it on BBB Scam Tracker so others can see it and avoid the same trap.

bbb.org/scamtracker

Quick question: when you're picking a business to hire, what matters more to you?

A) The lowest price you can find
B) A business you can actually trust
C) Both — and you refuse to compromise

Drop your letter in the comments. We're curious what wins for our community.

Here's the thing: most people say price. Most people end up regretting it. The cheapest option often costs the most when something goes wrong and there's no accountability behind the company.

That's why BBB Accreditation exists. Not about being the most expensive. About being the one you can rely on.

Comment below 👇

Congratulations to on 33 years as a BBB Accredited Business!

Since June 1, 1992, Team San Jose has upheld the BBB Standards for Trust while managing the San Jose McEnery Convention Center, Center for the Performing Arts, California Theatre, Civic Auditorium, Montgomery Theater, and Parkside Hall.

Their work powers the city's tourism, conventions, and live entertainment scene — bringing visitors and economic impact to downtown San Jose every year.

Three decades of accreditation isn't just a milestone. It's proof of a long-standing commitment to honesty, transparency, and accountability.

Learn more at sanjose.org or visit their BBB profile at bbb.org/us/ca/san-jose/profile/business-associations/team-san-jose-1216-199765

https://www.sanjose.org/

Reviews shape decisions. But not every review is real.

Swipe through to see what to look for before you trust one and how to verify any business in 60 seconds.

When you want a verified picture of a business, search them on bbb.org. BBB Accredited businesses commit to standards that go beyond reviews. Real accountability, real responses, real trust.

Save this for the next time you're checking out a new business.

Summer is the peak moving season. It's also when scammers come out in full force.

We sat down with California's Chief Enforcement Officer, two veteran moving company owners, and BBB leadership to break down everything you need to know before hiring a mover.

What you'll learn in this video:
How to verify if a mover is actually licensed.
Red flags like lowball estimates, cash-only demands, and last-minute surcharges.
What to do if your stuff ends up held hostage.
And how BBB Accreditation gives you peace of mind before anything is loaded on the truck.

Don't risk it. Watch the full Smooth Moves Symposium before you book your move.

▶ youtube.com/watch?v=7MJQvqatl3k