Mission Driven - Customer Focused
ISO Class 2/2x Our staff are dedicated to delivering the highest quality customer service whatever the opportunity.
The staff of the Urbandale Fire Department are a hard working and dedicated group of people who are proud to serve our customers and do so with pride in their jobs and great care and compassion in the services they provide. You have our commitment that we will do whatever we can to provide services that exceed you expectations. Through our response efforts, our personnel stand ready to respond how
06/11/2026
It's not uncommon to see E-bikes and E-scooters on a daily basis. The popularity is growing at an extremely fast rate. As the number increases, so does the risk potential. There are some dangers with these devices and the battery supply for them. Please take a few moments and read the safety information. This is good advice for any item that requires charging.
06/01/2026
Station 43 was hard at it this morning doing deck gun and pump training. When seconds count, our training pays off.
05/27/2026
The Urbandale Fire Department took part in fire extinguisher training this morning with Living History Farms. Modern technology teamed up with old technology.
05/19/2026
05/18/2026
Before most people arrive at the hospital, EMS professionals are already there -- assessing, treating, comforting and helping make sure patients get the care they need.
This week is National EMS Week, and we’re taking a moment to recognize Urbandale’s EMS staff for the important work they do every day.
They respond when people are scared, sick, injured or in crisis. They bring medical skill, steady hands and compassion into unpredictable situations. And their work makes a real difference for patients, families and our entire community.
Thank you to our EMS staff for showing up, serving well and helping keep Urbandale safe.
05/18/2026
On Saturday May 16th members of UFD attended the annual Iowa Emergency Medical Services Association (IEMSA) Memorial Ceremony in West Des Moines. Eight EMS providers across the State were recognized this year. The ceremony included guest speakers, naming of the honorees being added to the memorial, and a Helicopter Fly Over by Unity Point Health Life Flight & Mercy One-Des Moines. Former EMS Asst. Chief Rob Light was recognized at the ceremony, and his name was added to the memorial wall. Chief Light passed away on June 19, 2025 not too long after retiring from UFD. His name and service are now permanently memorialized at the Iowa EMS Memorial located in front of WDM Fire/EMS Station 19 located at 8055 Mills Civic Parkway.
05/12/2026
This video shows the results of a fire in a room without sprinkler protection and a room that has protection. What a difference!
Home Fire Sprinkler Coalition 313 likes, 11 comments. "VR Home Fire Demonstration - Unsprinklered and Sprinklered (room with no sprinkler first)"
05/11/2026
May 10-16th is Home Fire Sprinkler Week. Check out this short video showing the benefits of home sprinkler systems.
Home Fire Sprinkler Coalition 2 likes. "Why New Homes Need Fire Sprinklers: The Critical Difference in Today’s Fast-Burning Fires"
05/02/2026
Did you know June is PTSD awareness month? We are offering shirts supporting a great cause.
All proceeds will be donated to the 10-42 Project, a local 501(c)(3) organization dedicated to supporting first responders with mental health resources, addiction support, and critical assistance. Details in the photos. “Not all injuries are visible.”
04/14/2026
Behind every emergency response is a steady voice on the other end of the line.
Thank you, Westcom Emergency Communications for being the calm in critical moments, the connection when it matters most, and the lifeline our community can always count on. Your dedication, professionalism, and compassion do not go unnoticed.
Happy National Public Safety Telecommunicators Week! Learn more about what goes on behind an emergency call at urbandale.org/answeringthecall